SIG SAUER
Reviews and Complaints
Wrong optic mount bolts
User's recommendation: Read all documents carefully.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerP-938 cannot get slide onto frame properly
I bought a P-938 about a year ago. Shot it at range once, cleaned it up and put it away.
Just took it apart again and in the process of re-assembly, cannot get the slide back onto the frame. Called their 603-610-**** number for help. After being on hold a considerable amount of time a female employee answered. I described my problem.
She ascertained that the guide rod assembly was in properly and said she had no idea what the problem was and that I had two options. I could send the gun in and they will fix it for me or take it to a local gunsmith. I need to know how to fix the problem for myself so sending it in is just stupid. Finding a competent smith and paying him to fix it will be costly, bothersome, and involve travel I do not wish to make.
I asked her if I could speak with one of their gunsmiths and she said there was no phone where they are.
I feel sure this is a fairly common problem but Sig could not help me. I thanked her "for nothing" and hung up.
This kind of customer "service" is worthless.
- Right now
- Non-existent customer service
Preferred solution: Let the company propose a solution
User's recommendation: Avoid Sig products.
Problem extractor M18 P320
- Love the weapon i just want it to fire properly
Preferred solution: I want to buy a replacement extractor
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNO customer support
Preferred solution: buy something else - your CS is pethetic --
Bad product and bad service
- Bad customer service rep william saunders
- Bad product
Preferred solution: Let the company propose a solution
User's recommendation: Never
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPurchase a side arm
Preferred solution: Let the company propose a solution
Avalibility
User's recommendation: Got no response from sig sauer, but then again thats par for the course of big companies not caring about the individual consumers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Oviedo, FloridaMp 320-18
User's recommendation: after reading everything here I will not buy the mp 320-18
Difficulty reaching sig.
- Strong and reliable
- Customer service
Preferred solution: Let the company propose a solution
User's recommendation: Please make your selves accessible
(0) zero communication from sig saur
I just submitted a simple question...I have a lima 365 sig saur 365 red lazer that worked when I first bought it. The light went out and no big deal, I changed the battery and it was fine, however it quit again so I bought another battery but this time it didn't work.
Bought one more battery and this time it didn't work. I e-mailed sig saur over a week ago and now 3 or 4 times. I can't believe they haven't responded. I have received messages from pissed off.com actually where they are trying to get someone to answer but that hasn't happened either.
I am beyond being pissed off, this is quite ridiculous. I've been buying dozens of things on line and even buying a $2.00 item there are many people trying to help make things better. NOT SIG SAUR. THIS IS RIDICULOUS.
I AM SERIOUSLY THINKING ABOUT THROWING THE LAZER AWAY AND SELLING MY SIG GUNS. PITIFUL AND NOT CARING IS LITERALLY POOR BUSINESS AT BEST.
THERE IS NOTHING ELSE I WILL DO. AGAIN "WHY NO COMMUNICATION"
Poor product, poor gunsmiths, poor service
- Aesthetics
- Price
- Poor quality
- Poor gunsmiths
- Mim parts
Preferred solution: Either fulfill my warranty replacement at no cost or refund the money I spent on that junk 1911. I have spent more time trying to get the thing fixed than actually shooting it.
User's recommendation: Buy something better. Go with Springfield.
Scope that won't adjust
Extremely disappointed with sig saur
User's recommendation: Zero (0) customer service the worst I have ever seen and I've been around for a long time. It's literally disgusting.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Las Vegas, NevadaGood guns but arrogant and unhelpful company
Preferred solution: Apology
Poor Magazine Performance
- Unkown
- Unknown
Preferred solution: unkown
User's recommendation: unknown
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Nonsense. This guy bid just incompetent and probably shouldn’t be handling firearms.