SIG SAUER called my P220 a second hand purchase!
I bought a brand new P220 from Bear arms in Windsor Colorado. The purchase price was about $1100.
I failed to see some damage to the slide when i bought it, and of course the shop did not offer returns. this was in 2012 when the market was so overloaded that you couldn't get through to their customer service line. recently in 2015 i finally got through to them. They said that the gun was "used" and that I was the second owner, because the gun shop had purchased it before selling it to me.
long story short they won't cover the warranty. Now I'm stuck with the cost of a replacement slide @$200. plus the shipping! of course I want a gun to be right, so I've paid them to have it fixed.
My complaint is that Sig Sauer won't sell you a gun directly unless you are a FFL. So how are they ever going to be responsible for warranty?
Reason of review: Warranty issue.
Monetary Loss: $300.
Preferred solution: Let the company propose a solution.
SIG SAUER Pros: Product.
SIG SAUER Cons: Customer service on warraty issues.
Location: Longmont, Colorado
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